Technical Advisor

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A technical advisor in the hair and beauty industry is an expert who provides specialised knowledge, training, and support for salons, beauty brands, and professional stylists. They bridge the gap between product innovation and practical application, offering education on techniques, product usage, and industry trends. Working for cosmetic and haircare brands, manufacturers, or professional training academies, technical advisors help businesses and professionals optimise their skills, services, and product performance.

ROSE BONASERA

Dermal Therapist.
Director, Elixer Skin Fitness

elixirskinfitness.com.au

WATCH INTERVIEW

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Rose Bonasera Dermal Therapist, Director Elixer Skin Fitness

Rose Bonasera is a leading dermal therapist with over 20 years experience in the professional skincare industry. Her experience ranges from educator, dermal therapist, working with a leading Sydney plastic surgeon to running her own award-winning skin clinic.

Rose is the Director Elixir Skin Fitness and is driven to achieving incredible and sustainable results for her clients. Elixir Skin Fitness was voted by Vogue Australia as South Australia’s Best Skin Health Clinic in 2018.

Rose has a special interest in inflammatory skin conditions, extrinsic and intrinsic ageing and the connection between the skin, gut and internal health. Rose’s goal is to educate her clients on how they can look after their skin with an integrative approach, creating customised skin treatment plans for each client’s unique story.

Rose enjoys working in partnership with male and female clients to achieve positive changes in the appearance of their skin, and as a result, also increasing their self-confidence.

Rose is results-driven and is passionate about working with some of the latest equipment devices available to achieve outstanding results for her clients. Rose also successfully runs Elixir Education Events every year for existing and new clients, inviting industry-based guest speakers to continue educating her clients on an integrative approach to skin health and the generation prevention culture.

LEARN FROM ROSE IN HER INTERVIEW WITH SAHBA

Details

What Does a Technical Advisor – Hair and Beauty Do?

Technical advisors offer expertise in product knowledge, professional techniques, and salon business support. They provide hands-on training, troubleshoot technical issues, and help businesses integrate new products and services to enhance client experiences and revenue.


Key Responsibilities:

  • Conduct training workshops and demonstrations for salons, spas, and beauty professionals.
  • Educate hairdressers and beauty therapists on product formulation, usage, and application techniques.
  • Provide technical support and troubleshooting for salons using new tools or treatments.
  • Stay updated on industry trends, new products, and innovative treatments.
  • Assist in product development and testing, providing feedback to manufacturers.
  • Work closely with brand representatives, educators, and salon owners to ensure compliance with best practises.
  • Support sales teams by explaining technical benefits and features of hair and beauty products.
  • Develop educational materials, manuals, and video tutorials for product training.
  • Represent brands at trade shows, expos, and industry events.

Work Environments:

Technical advisors work in a variety of settings within the hair and beauty industry, including:

Professional Hair & Beauty Brands:
Providing in-house training and brand support.

Salons & Spas:
Offering technical expertise on new treatments and products.

Cosmetic & Haircare Manufacturers:
Assisting with product formulation and technical support.

Beauty & Hairdressing Academies:
Training students and professionals in advanced techniques.

Trade Shows & Industry Events:
Representing brands and educating professionals.

Freelance & Consulting Roles:
Providing independent technical training and salon coaching.

Skills & Qualifications

Skills required:

In-Depth Industry Knowledge:
Strong expertise in hairdressing, barbering, skincare, and cosmetic treatments.

Technical Product Knowledge:
Understanding of chemical processes in hair colour, skincare formulations, and cosmetic treatments.

Excellent Communication & Presentation Skills:
Ability to train, educate, and engage professionals effectively.

Hands-On Experience in Salon or Spa Environments:
Practical knowledge of hair, skin, and beauty services.

Problem-Solving & Troubleshooting Abilities:
Ability to identify and resolve product or technical issues.

Business & Marketing Awareness:
Understanding salon management, retail strategies, and client experience enhancement.

Qualifications required:

Technical advisors usually have a combination of industry experience and formal qualifications, including:

Certificate III or IV in Hairdressing, Beauty Therapy, or Makeup
(For foundational technical skills).

Diploma of Beauty Therapy
(For expertise in skincare and advanced beauty treatments).

Certificate IV in Training and Assessment (TAE40122)
(For educators and trainers working in an RTO).

Advanced Certifications in Product Chemistry, Dermal Science, or Hair Color Mastery
(For specialised knowledge).

Business or Sales Training
(For those involved in product development, brand management, or consulting).

Career Growth & Opportunities

Technical advisors can progress into roles such as:

National or Global Educator for a Major Brand:
Traveling to train professionals worldwide.

Product Development Specialist:
Assisting in the creation of new hair, skin, or cosmetic products.

Salon or Spa Business Consultant:
Helping businesses improve services and profitability.

Technical Training Manager:
Leading education programmes for major beauty brands or academies.

With the hair and beauty industry continuously evolving, technical advisors play a crucial role in bridging knowledge, innovation, and business success, making it an exciting and influential career path.